Store Policy

🏪 Store Policy

Welcome to Cuppa Jax — your destination for stylish mugs and cozy coffee moments. Please take a moment to review our store policies to ensure a smooth shopping experience.

📦 Shipping Policy

We process all orders within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking once your order ships.

• USA: Free shipping. Estimated delivery within 7 business days.
• Europe: Free shipping. Estimated delivery within 15 business days.
• Other International: Shipping rates vary by location. Customs fees may apply.

🔁 Return & Refund Policy

If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery.

• Items must be unused and in original packaging.
• Customers are responsible for return shipping unless the item is defective.
• Refunds will be issued to your original payment method after inspection.

🛡️ Privacy Policy

We respect your privacy. Any information you provide is used solely to process your order and improve your shopping experience. Your data is kept secure and never shared without consent.

💳 Payment Policy

We accept major credit cards, PayPal, and other secure payment methods available at checkout. All payments are processed using encrypted technology for your safety.

📞 Contact Information

Have questions? We’re here to help:

• Company: CUPPA JAX INC.
• Email: cuppajax@hotmail.com
• Phone: +1 929-922-4059
• Address: 2120 Oak Street, Jacksonville, FL 32204, USA

Thank you for choosing Cuppa Jax — where every sip feels just right ☕